Malomo, Order Tracking
Build your brand with every shipment. Branded order tracking that drives repeat customers, reduces WISMO tickets & gives you carrier insights.
Key Features:
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Branded Order Tracking Experience: Malomo allows businesses to create a unique, branded order tracking experience that enhances customer loyalty and engagement.
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Proactive Delivery Issue Management: The platform monitors shipments and detects post-purchase events, enabling businesses to address delivery issues proactively and maintain customer satisfaction.
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Customizable Tracking Page Creator: With a no-code solution, businesses can launch a tracking page that matches their brand standards within minutes, using their Shopify theme or Malomo's developer tools.
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Integrated Marketing and CX Tools: Malomo integrates with various Shopify apps to facilitate cross-selling, data collection, and improving customer experience across different touchpoints.
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Shipping Analytics for Strategy Building: Offers in-depth analytics to understand carrier performance and fulfillment, helping businesses make informed decisions to reduce delivery issues and improve customer satisfaction.